Your privacy matters to us. This policy explains how klydexanovi collects, uses, and protects your personal information.
When you interact with our budget education services, we collect information that helps us provide better financial guidance. This includes details you provide when signing up for our programs, attending events, or contacting our team.
We automatically collect certain information about how you use our website and educational platforms. This data helps us understand which resources are most helpful and where we can improve the learning experience.
| Data Type | Purpose | Retention Period |
|---|---|---|
| Website Analytics | Improve user experience and content relevance | 26 months |
| Course Progress | Track learning milestones and provide support | 3 years after course completion |
| Communication Logs | Maintain support history and service quality | 7 years as required by Australian business law |
We use your personal information to deliver educational services that genuinely help improve your financial literacy. Our approach focuses on practical application rather than generic advice.
Your information helps us customize learning materials to match your current knowledge level and specific financial goals. We track progress through our programs to identify areas where additional support might be beneficial.
We send program updates, educational resources, and information about upcoming events that align with your interests. You can adjust communication preferences or unsubscribe at any time through your account settings.
Feedback and usage patterns help us refine our curriculum, develop new resources, and identify topics that need clearer explanation. This ongoing improvement ensures our programs remain relevant and effective.
The Australian Privacy Principles (APPs) under the Privacy Act 1988 give you specific rights regarding your personal information. We take these obligations seriously and have implemented processes to ensure you can exercise these rights easily.
Request a copy of all personal information we hold about you. We'll provide this within 30 days in a commonly used electronic format.
Ask us to update or correct any inaccurate personal information. You can also update most details directly through your account dashboard.
Request deletion of your personal information, subject to any legal requirements for record keeping in educational or business contexts.
Limit how we use your information while maintaining your account access. This might affect some personalized features of our services.
Email us at privacy@klydexanovi.com with your request. Include your full name and the email address associated with your account for verification purposes.
We respond to all privacy requests within 30 days. Complex requests might take longer, but we'll keep you informed of our progress.
Protecting your personal information is fundamental to maintaining trust in our educational programs. We've implemented multiple layers of security to safeguard data throughout its lifecycle with us.
All personal information is encrypted both in transit and at rest using industry-standard AES-256 encryption. Our servers are hosted in secure Australian data centers with 24/7 monitoring and access controls.
Only authorized team members can access personal information, and only when necessary for providing educational services or support. All access is logged and regularly audited.
We conduct quarterly security assessments and annual penetration testing to identify and address potential vulnerabilities. Our systems are updated promptly when security patches become available.
We don't sell personal information to marketing companies or data brokers. The only times we share your information are outlined below, and we always ensure appropriate safeguards are in place.
Some courses involve guest instructors or partner organizations. When relevant, we might share basic contact information to facilitate these educational relationships. You'll always be informed when this applies to your enrollment.
We work with trusted companies that help deliver our services - payment processors, email platforms, and learning management systems. These partners are contractually required to protect your information and can only use it for the specific services they provide to us.
We may disclose personal information when required by Australian law or to protect our legitimate business interests, such as preventing fraud or investigating security incidents.
Our website uses cookies and similar technologies to improve your experience and help us understand how our educational resources are being used.
These are necessary for basic website functionality, such as maintaining your login session and remembering your preferences. You can't opt out of these cookies while using our services.
We use Google Analytics and similar tools to understand which content is most helpful and where people might be having difficulties. This data is aggregated and doesn't identify individual users.
You can control non-essential cookies through our cookie banner or your browser settings. Disabling analytics cookies won't affect your ability to access our educational content.
We keep your personal information only as long as necessary to provide educational services and meet legal requirements. Different types of information have different retention periods based on their purpose and legal obligations.
Information in your active account is retained while you're enrolled in programs or accessing our resources. You can delete your account at any time through your dashboard settings.
Completion certificates and academic records are kept for three years after course completion to support any future educational or professional needs you might have.
Financial records and communication logs are retained for seven years as required by Australian business legislation, then securely deleted.
While we primarily store data within Australia, some of our service providers operate internationally. When personal information is transferred overseas, we ensure appropriate safeguards are in place.
We only transfer data to countries with adequate privacy protections as recognized by Australian law, or where equivalent safeguards are contractually guaranteed.
All international transfers are protected by standard contractual clauses approved by Australian privacy authorities, ensuring your rights remain protected regardless of where data is processed.
We update this privacy policy periodically to reflect changes in our services, legal requirements, or industry best practices. Significant changes are communicated directly to account holders via email.
Minor updates (such as contact information changes) are posted on our website. Major changes that affect how we handle personal information include a 30-day notice period before taking effect.
Previous versions of our privacy policy are available upon request. This helps you understand what changes have been made and when they occurred.